· Is your organisation thinking from social audit perspective?
In recent years, business critics have demanded that social audits of corporations be conducted. The term social audit refers to any device which attempts to evaluate an organization’s social performance.
Areas—which might be audited—include environmental protection; equal employment opportunity; consumer satisfaction; governmental relationships; energy usage; and employee job satisfaction.
Ultimately the aim is to determine the social impact of the firm on its stakeholders. While some social areas are readily definable, a quantitative measure—of both requirements and performance for many of these areas—is very difficult, if not impossible, to obtain.
Furthermore, it is difficult to obtain agreement as to exactly what business should accomplish. Each pressure group seems to have its own set of demands. Obviously, a business cannot respond to all of them.
Many corporations have audited their activities in several of the social responsibility areas and the scoring systems—which have
been used—are becoming more quantitatively oriented. The process—of strategic evaluation and control—does into operating in isolation; it works on the basis of the different organizational systems that are used to implement strategies.